Cookie Policy

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Cookie Policy

Here you can learn how we process your personal data at U-Makeitup and how we protect your privacy.

When you visit our store it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our store. For example, this might include time-stamp, the last page or product you visited, the indication that you logged in.

We do that in order to:

● remember who you are after you log in so that you do not need to authenticate at each click.

● monitor if our website is running with the high performance we are dedicated to providing.

● let you browse between products without having to start back from the home page at each click.

● remember if you put something in your shopping cart before you decide to checkout.

We call the information mentioned above “essential information” and we collect it through the use of cookies. Cookies are small text files that most websites use. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookies (first-party cookies), we could not provide you with the smooth experience that you expect while you are navigating our store.

Order information you provide to us.

If you purchase something from our store, we will need more specific information about you. To fully process your order and ship the merchandise you selected, we need your personal data such as your first and last name, your email address and your shipping and billing address. We also use your contact and order information to send you communications related to the processing of your order. We will ask you to provide this information in our “checkout page” before letting you finalise your purchase with the payment.

Accounts.

You can sign up for an account if you wish. This will make us happy because it confirms your interest in our store. It should also make you happy because we will remember your information and, when you decide to buy any products, you do not have to provide all of your information over again -you just have to log-in. Before registering your account, we will ask you to expressly provide your consent to our Terms & Conditions which includes this Privacy Policy. Only if you give us your consent will we open your account.

Partial Purchases.

If you have started to buy some of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about the items in your basket. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy decisions are important to us and we will stop sending you these communications.

Reviews.

If you have completed a purchase, after a few weeks we will send you an email to ask if you would like to review the product that you bought if you wish to share your honest opinion with other customers.

How we process your information.

We use an external provider based in the US to run our store. This company is a participant in the EU-US Privacy Shield Framework which provides best-in-class service and data protection. We also use other, highly specialized external providers to provide you with the most competitive services.

For example:

● Payment: ​Our store is PCI-DSS compliant (a very strict industry standard with requirements for the security of credit card information), but we want to use accredited companies to process your credit card information. [PayPal]

● Shipping: ​We integrate with a number of shipping companies to fulfil your orders. [UPS]

How long do we keep your data.

We keep your data for as long as you have an account with us. We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons. Therefore, we might need to retain certain data even if you ask to delete it.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies to remember:

  • your display preferences, such as contrast colour settings or font size
  • recognise you as an individual customer when you Sign In
  • store your basket contents or Wish Lists

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

Cookies are not used for any purpose other than those described here. At no time are names, email addresses or any personal information whatsoever collected or stored in any cookies. Cookies are not spyware that attach themselves to your computer.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.